Live Hospitality POSHelp Contact us

Chat with LH support

Chat with Live Hospitality support

Message our team straight from the till and get replies on screen.

Everyone

Anyone signed in can message the Live Hospitality team from the top bar. There's no need to find a phone number or leave the floor.

The top bar icons
The top bar icons

Send a message

  1. Tap the speech bubble icon in the top bar. The Support panel opens on the right.
  2. Type your message in the Message box.
  3. Tap Send.

Your message shows with your name. Replies show as Live Hospitality.

When we reply

  • A reply plays a short chime.
  • If the panel is closed, a small orange dot shows on the speech bubble until you open it.
  • Tap Close to hide the panel. The conversation stays there for next time.

Still stuck?

Message us from the till with Support chat, or book a call with the Live Hospitality team.