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Payments

Void a sale

Cancel an unpaid order that has items on it, with a reason.

Bar and floor staff

Use Void Sale when an order shouldn't go through at all, for example a test order or a mistake.

  1. Open the order and tap Pay Now.
  2. Tap Void Sale.
  3. Type a Reason.
  4. Tap Void Sale to confirm.
Voiding a sale
Voiding a sale

Still stuck?

Message us from the till with Support chat, or book a call with the Live Hospitality team.